Video feedback of Mr. Chitrasen Maharana, Head of Quality at JJ Plastalloy Pvt. Ltd., where he shares his experience of the whole Performance Management System project where Job Descriptions of all were created along with detailed KRAs and KPIs which helped in bringing clarity and helped improve their performance. Also how HQEPL helped in creating a Samadhan (Solution) Culture through CAPA and Systematic Problem Solving tools.